Your Privacy Is Our Priority

At US HealthCenter (USHC), protecting your privacy is fundamental to our mission. As a third-party organization dedicated to identifying health risks and providing educational resources to help reduce them, we are committed to safeguarding your information.

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At no time will your individual health information be shared with your employer, healthcare provider, insurance carrier, or any other third party in a manner that is traceable to you. We believe responsible data stewardship is essential to our success and treat your Protected Health Information (PHI) with the highest level of care and confidentiality.

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This policy explains how we collect, use, and protect the personal information you may choose to provide when using our websites and services. We continually review this policy to reflect evolving technologies, business practices, and the needs of our members.

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This policy does not apply to third-party websites that may be linked from our site. Please review the privacy policies of those websites separately.

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We may update this policy periodically. Continued use of our website constitutes acceptance of any revisions.

 

Important Information About Our Communications

Information provided by USHC is intended for educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Our services do not replace the independent judgment of your physician or healthcare provider.

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Email communications and website content should not be considered medical consultations. We aim to provide helpful information to support informed healthcare decisions, but personal medical decisions should always be made in consultation with a qualified healthcare professional.

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Information You Choose to Provide

We do not collect personal information unless you voluntarily provide it. Certain areas of our website allow users to request information or submit feedback. In some cases, personal details may be necessary to fulfill your request.

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Unless specifically noted, online forms may not be encrypted. While we implement strong security safeguards—including firewalls and protected databases—to protect information once received, no online transmission can be guaranteed completely secure.

USHC and designated subcontractors may provide follow-up counseling or coaching services. These professionals use your information solely to support your health-related decision-making and are bound by HIPAA confidentiality standards. Coaching interactions may be recorded for quality assurance and training purposes.

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If participation incentives apply, you authorize USHC to share only the information necessary to confirm eligibility with your employer. All other PHI collected through health assessments remains confidential and will not be disclosed to your employer.

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We may use de-identified, aggregated data to evaluate program effectiveness and develop healthcare-related materials. We may also disclose information when required by law.

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Website Analytics and Tracking

To improve user experience, we conduct standard web traffic analysis. This includes tracking pages visited, navigation patterns, referral sources, and time spent on our site.

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This information is analyzed in aggregate and is never linked to personally identifiable information. Aggregated data may be shared with partners or third parties for analytical purposes.

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Cookies

Our Personal Health Dashboard (PHD) and other systems use cookies and web server logs to understand website usage. A cookie is a small data file stored by your browser that helps us analyze site performance and user navigation.

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Cookies do not capture your email address or personally identifiable information. You may adjust your browser settings to manage cookie preferences.

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Email Use and Security

USHC may use the information you provide to send personalized email communications, including reminders, announcements, and health-related updates.

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Sensitive information—including mental health, substance use, genetic data, or communicable disease information—is delivered only through secure channels.

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SSL Protection

We use Secure Socket Layer (SSL) technology to encrypt data transmitted between your device and our servers on protected pages. You can identify SSL-protected pages when the URL begins with “https://.”

Not all sections of our website require SSL protection, particularly those that do not collect personal information. For maximum security, we recommend using a browser that supports 128-bit encryption.

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Children’s Privacy

The safety of children is important to us. While certain areas of the site may be appropriate for minors under 18, we do not knowingly collect personal information directly from children under 18.

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If a child uses USHC services, we recommend supervision by a parent or guardian. Parents may review and manage information for younger children who cannot independently navigate the platform.

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External Links

Our website may include links to third-party websites for your convenience. USHC is not responsible for the privacy practices, content, or policies of external sites.

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Once you leave our website, your interactions are governed by the policies of the destination website. We encourage you to review those policies before providing personal information.

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Employee Access and Compliance

Access to confidential information is limited to authorized USHC personnel. Employees with access to website data are fully trained in privacy standards and are required to comply with our privacy policy and PHI agreements.

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All employees adhere to the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule and applicable federal regulations, including 45 CFR Part 164, Subpart E. Violations of privacy policies may result in disciplinary action, up to and including termination.

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Contact Us

If you have questions about this Privacy Policy or our data practices, please contact US HealthCenter directly through the contact information provided on our website.